Privacy Policy

xarnuvalenthos.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our financial coaching services. Information we collect: Personal Information - We collect information you provide directly, such as your name, email address, phone number, and financial goals when you apply for coaching or contact us. Usage Information - We automatically collect information about how you use our website, including pages visited, time spent, and referring websites. Device Information - We collect information about the device you use to access our website, including IP address, browser type, and operating system. How we use your information: Provide Services - We use your information to deliver our financial coaching services, communicate with you, and provide customer support. Improve Services - We analyse usage data to improve our website and services. Marketing - With your consent, we may send you information about our services and special offers. Legal Compliance - We may use your information to comply with legal obligations and protect our rights. Information sharing: We do not sell, trade, or rent your personal information to third parties. We may share your information with: Service Providers - Trusted third parties who help us operate our business, such as payment processors and email service providers. Legal Requirements - When required by law or to protect our rights and safety. Business Transfers - In the event of a merger, acquisition, or sale of assets. Data security: We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. Your rights: Under Australian Privacy Principles, you have the right to: Access your personal information; Correct inaccurate information; Request deletion of your information; Opt out of marketing communications; Lodge a complaint with the Office of the Australian Information Commissioner. Data retention: We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymise your information. International transfers: Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information. Contact us: If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: Email: info@xarnuvalenthos.com; Phone: +61 2 8623 9527; Address: Level 15, 123 Collins Street, Melbourne VIC 3000. Changes to this policy: We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website. Last updated: June 20, 2025.